01The essentials
| Item | Detail |
|---|---|
| Address | Mega Balcones, Buenavista, 97050, Mérida, Yucatán |
| Hours | open 24 hours, seven days a week |
| Phone | +52 999 504 9145 |
| Entry | Free; 18+ with passport or Mexican ID |
| Floor | Slot machines plus a restaurant area with screens; the venue does not publish a machine count or a table list. |
| Google rating | 4.2 / 5 |
| Tax on prizes | About 7% withheld at the cashier (6% Yucatán + 1% federal) |
02What foreign visitors get wrong
- A photo of your passport is not accepted; bring the physical document.
- Foreign bank cards are often declined for gambling charges. Carry pesos.
- Promotional credit is for play only; you can withdraw what you win with it, not the credit itself.
- Order your ride from inside the venue late at night rather than waiting on the street.
03Cashing out, and the online alternative
At the cashier you show ID, about 7% is withheld and you get a receipt. A Mexican-licensed online platform pays to a bank account instead, with no cashier queue.
04Frequently asked questions
Can I enter with a foreign passport?
Yes, the physical passport is valid ID.
Is there a dress code?
None is published. People go casual.
Do I need cash?
Pesos in cash are safest; foreign cards are often declined for gambling charges.